Data missing in Services using "before each new month" **solved**

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glennpm
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Data missing in Services using "before each new month" **solved**

Post by glennpm » Wed Mar 01, 2017 2:58 pm

I have been running end of month reports successfully as a "one-time alarm". This month I ran it but also duplicated the "Subj # Body" and ran it as a "before each new month" service. I was hoping to eliminate the constant checking for conditions using the "one-time alarm".

The results were run correctly for the "one-time alarm" run at 11:59 PM but most data missing for the "before each new month" service. What is the problem please?
One Time Alarm Report_Page.jpg
One Time Alarm Report_Page.jpg (118.16 KiB) Viewed 2740 times
Before Each New Month Report_Page_1.jpg
Before Each New Month Report_Page_1.jpg (70.42 KiB) Viewed 2740 times
Before Each New Month Report_Page_2.jpg
Before Each New Month Report_Page_2.jpg (17.82 KiB) Viewed 2740 times

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Re: Data missing in Services using "before each new month"

Post by admin » Sat Mar 04, 2017 9:02 am

Are you on latest release? Older releases had problems in that area.

glennpm
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Re: Data missing in Services using "before each new month"

Post by glennpm » Sat Mar 04, 2017 4:04 pm

Hi,

Using this release:

SW Version: Meteobridge 3.2 (Feb 4 2017, build 10909), FW 1.4
Uptime: 27 days, 16 hours, 23 minutes Buffer: 0 items (0%)

Glenn

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Re: Data missing in Services using "before each new month"

Post by glennpm » Sat Mar 04, 2017 5:40 pm

Hmm, it looks like the release I had been using should have perhaps fixed this?

"released February 4, 2017
....
fixes a bug that did no correctly handle events "before" and "after" day break. Time stamps used for collecting associated data were not correctly used."

I just rebooted to the latest build.

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Re: Data missing in Services using "before each new month"

Post by glennpm » Mon Mar 06, 2017 2:13 pm

Hi Admin,

Is still an issue?

Thanks

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Re: Data missing in Services using "before each new month"

Post by admin » Thu Mar 09, 2017 1:37 am

Please try and report.

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Re: Data missing in Services using "before each new month"

Post by glennpm » Mon Mar 13, 2017 4:16 pm

Hi,

It runs if I test it, which I did previously but then I had all zero entries other than rain I believe, at the month change. I'll see what happens at the end of this month. Do you think one of your recent software changes fixed this?

Thanks

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Re: Data missing in Services using "before each new month"

Post by glennpm » Sat Apr 01, 2017 6:15 pm

Hi Admin,

This is still broken. All entries for before month end are empty once again. Please respond.,

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Re: Data missing in Services using "before each new month"

Post by admin » Sun Apr 02, 2017 11:35 am

I need more details. Can you provide me a remote login to your rig,
so that I can see what your settings really are?
Please send URL and password to "info(at)meteobridge.com".

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Re: Data missing in Services using "before each new month"

Post by glennpm » Tue Apr 04, 2017 11:50 pm

Remote login info sent Sunday PM

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Re: Data missing in Services using "before each new month"

Post by glennpm » Wed Apr 19, 2017 1:10 pm

Hi Admin,

Did you check my setup?

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Re: Data missing in Services using "before each new month"

Post by glennpm » Sun Apr 30, 2017 1:53 pm

Admin, please respond.

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Re: Data missing in Services using "before each new month"

Post by glennpm » Mon May 01, 2017 2:16 pm

It is still broken ....

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Re: Data missing in Services using "before each new month"

Post by heersje » Fri May 05, 2017 12:44 pm

I have the same problem. I had set-up to receive a monthly overview e-mail generated before each month and it is partly empty.

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Re: Data missing in Services using "before each new month"

Post by glennpm » Sun May 14, 2017 2:02 pm

Hi heersje,

I have an alarm set up that works and could send it to you by PM. Its not very elegant, but works. Seems the Admin isn't interested in assisting with this.
Last edited by glennpm on Mon Jun 19, 2017 3:29 pm, edited 1 time in total.

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