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Problem with SMS functionality on MB Pro

Posted: Wed Oct 04, 2017 5:31 pm
by chrysnic
Hi all,

I have an MB Pro, and since upgrading to the 30-Sep version of the software two days ago, the SMS functionality has been problematic.

Specifically, I have a service that automatically sends out an SMS to a specific phone number at a particular time every day. For the last two days, the SMS is not sent, and I can see the following error message in the "Live Data" section:

2017-10-04 17:30:01 Error: wget-ssl: unable to resolve host address 'rest.messagebird.com' (no more tries)

The strange thing is that if I do a "Test SMS" in the "Services" section, the test finishes successfully and I can see my (non-zero) balance on MessageBird. Also, if I try to manually trigger (i.e., click on "Test") the specific SMS service, the message is successfully sent and I receive it on my phone.

So, it looks like the issue may only be with the automatic (once-daily) triggering?

Thanks for your help,

chrysnic

Re: Problem with SMS functionality on MB Pro

Posted: Wed Oct 04, 2017 10:56 pm
by admin
Error message sounds like a DNS resolution issue. But I also wonder that it works when you trigger it manually... I will have a look at the code.

Anybody else experiencing the same problem? MB PRO and standard MB are identical on how they handle SMS service.

Re: Problem with SMS functionality on MB Pro

Posted: Wed Oct 04, 2017 11:00 pm
by admin
Code looks fine, no idea why this did not work for you.

Can you please give me remote access? Please mail URL and password to "info@meteobridge.com", if you like.

Re: Problem with SMS functionality on MB Pro

Posted: Thu Oct 05, 2017 7:42 am
by chrysnic
Thanks, I have just sent you an email with access information to my MB Pro.

chrysnic