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MB Pro not responding - troubleshutting

Posted: Thu Jul 30, 2020 4:32 pm
by mattD75
Hello,
since a month the meteobrige freezes often and it is no longer possible to receive data from the weather station.
The remote control Url is unreachable, after a reboot (switch power off) it hangs up and stay running from a couple of days before freeze again.

Someone can explain me how to do troubleshooting and which logs to analyze?

Thanks

Re: MB Pro not responding - troubleshutting

Posted: Fri Jul 31, 2020 2:23 pm
by Gyvate
The only log I am aware of is the file meteobridge.log located in the /tmp/log directory
see picture below
MB Pro log-dir.JPG
MB Pro log-dir.JPG (48.12 KiB) Viewed 1014 times
Its content is what you see in the bottom windows of the system tab of the web interface.
As far as I know it gets newly created with every reboot.
I back it up regularly with my databases to have a history.
If I were you, I'd backup the databases (/tmp/mnt/dbase and /tmp/mnt/dbase.ram) and perform a factory reset if you don't find anything indicative in the systemlog (meteobridge.log).
At least for the database you can easily restore it from the "system" tab, maintenance section.
If you have created services, scripts and own reports (MB lingo: templates), I would also make a screencopy of the service settings and copy the other files from the \\METEOBRIDGE\data\scripts and \\METEOBRIDGE\\data\templates directories onto your PC as with a factory reset as with an software update these directories get sometimes purged and all your work is lost.
(If \\METEOBRIDGE doesn'nt work, try the IP address of your MB Pro:e.g. \\192.168.1.x)

Not sure how familiar you are with working on an OS level. You can access it via puTTY using SSH protocol via port 22.
puTTY can be downloaded from the internet. You log in with your username and password as from the web interface.

I assume that by "remote control URL" you mean accessing the web interface of the MB Pro with a browser by entering the MB Pro's IP address (which you hopefully configured as a fixed one 8) ).
Good luck.