Page 1 of 1

Response without data

Posted: Tue Apr 20, 2021 11:25 pm
by WETRHE
Since a few days Meteobridge has an recurring issue with receiving data from Davis Vantage Pro 2 connected via USB. This problem is resolved after MB has been restarted (pls. see screenshots). Issue appears every day. Wswin is meanwhile running well. Nothing has changed in configuration disregarding regularly FW upgrades. Could you pls. investigate?

meteobridge01.JPG
meteobridge01.JPG (120.79 KiB) Viewed 2004 times
meteobridge02.JPG
meteobridge02.JPG (33.79 KiB) Viewed 2004 times
meteobridge03.JPG
meteobridge03.JPG (129.1 KiB) Viewed 2004 times

Re: Response without data

Posted: Thu Apr 22, 2021 10:19 pm
by admin
Please retry with newest version.

Re: Response without data

Posted: Fri Apr 23, 2021 2:51 pm
by WETRHE
Sorry, same issue appears ~24h since last restart (including update to latest version from 21.04.2021),
suddenly Meteobridge stops receiving data from Vantage 2 Pro (as you can see in the screenshots):
meteobridge04.JPG
meteobridge04.JPG (65.55 KiB) Viewed 1940 times
meteobridge05.JPG
meteobridge05.JPG (34.07 KiB) Viewed 1940 times

Re: Response without data

Posted: Sun Apr 25, 2021 10:43 am
by admin
Can you please provide me a remote login? FAQ explains how. Please send URL and PW to "info(at)meteobridge.com".

Re: Response without data

Posted: Sun Apr 25, 2021 10:45 am
by WETRHE
The same issue appears still once per 24h:
MTB-Issue.jpg
MTB-Issue.jpg (172.97 KiB) Viewed 1920 times

Re: Response without data

Posted: Wed Apr 28, 2021 8:52 am
by WETRHE
Seems to work better now (with latest SW release), thanks!

Re: Response without data

Posted: Wed Apr 28, 2021 10:36 am
by WETRHE
Happy too early, issue is still existing :?
Could you pls. go ahead investigating this issue?
MTB-Issue1.jpg
MTB-Issue1.jpg (75.03 KiB) Viewed 1877 times
MTB-Issue2.jpg
MTB-Issue2.jpg (41.25 KiB) Viewed 1877 times

Re: Response without data

Posted: Sun May 02, 2021 10:07 am
by admin
I already asked for a remote login. Your RF receptions does degrade for some reason.