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How long before I get an Activation code
Posted: Sun Sep 30, 2012 7:25 am
by RedTussock
Out of interest can anyone tell me how long I have to wait to get an activation key. I have Meteohub up and running but it tells me the demo has run out of date and is locked in the maintenance screen ...
Re: How long before I get an Activation code
Posted: Sun Sep 30, 2012 10:35 am
by admin
Normally within a day. It is not an automatic procedure, we do generate license keys, when we get the paypal notification email, that a payment has been done. Sometmes that email is not send or does not arrive at us (about 2% of cases) for reasons I don't know.
So when you have not received the license about 2 days after payment, please contact "info(at)meteohub.de" so that we can solve the issue.
I checked the paypal account and cant see payment of someone whose name might match to "RedTussock". If there is an issue please contact us as lined out above.