Vantage Pro2 fails to communicate **solved**

[tkline98]

I just received my system from Ambient Weather. I have a Vantage Pro 2 system with a serial data logger and a USB adapter from Ambient Weather. The system tries to talk to the console, but reports the console time is off by 16056 days, but I have reset the date and time in the console and the MB time is also correct. I have tried this with and without a USB2 hub. The Select Console page gives me a warning without the hub, but the system log messages are the same with it or without.

The firmware in the console is May 27 2005. Attached is a photo of the rear of the console. Log messages are below.

Any ideas?

wnetd (16.12.2013 22:18:05): process started.
logger (16.12.2013 22:18:08): No historical data loaded.
logger (16.12.2013 22:18:08): data logger (version 4.9v, build 2962) started.
logger (16.12.2013 22:18:09): connect station 0 (Vantage via USB serial).
logger (16.12.2013 22:18:09): station 0 (Vantage), wakeup sent.
logger (16.12.2013 22:18:09): station 0 (Vantage), internal logger activated.
logger (16.12.2013 22:18:09): station 0 (Vantage), syncing.
logger (16.12.2013 22:19:04): station 0 (Vantage), gettime request sent.
logger (16.12.2013 22:19:14): station 0 (Vantage), gettime request sent.
logger (16.12.2013 22:19:14): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:19:14): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:19:14): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:19:14): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:19:14): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:19:14): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:19:14): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:19:14): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:19:14): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:19:14): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:19:14): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:19:14): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:19:14): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:19:14): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:19:24): station 0 (Vantage), gettime request sent.
logger (16.12.2013 22:19:24): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:19:24): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:19:24): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:19:24): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:19:24): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:19:24): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:19:24): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:19:24): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:19:24): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:19:24): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:19:24): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:19:24): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:19:24): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:19:24): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:19:34): disconnect station 0 (Vantage): timeout
logger (16.12.2013 22:20:04): connect station 0 (Vantage via USB serial).
logger (16.12.2013 22:20:04): station 0 (Vantage), wakeup sent.
logger (16.12.2013 22:20:04): station 0 (Vantage), internal logger activated.
logger (16.12.2013 22:20:04): station 0 (Vantage), syncing.
logger (16.12.2013 22:20:14): station 0 (Vantage), gettime request sent.
logger (16.12.2013 22:20:24): station 0 (Vantage), gettime request sent.
logger (16.12.2013 22:20:24): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:20:24): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:20:24): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:20:24): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:20:24): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:20:24): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:20:24): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:20:24): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:20:24): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:20:24): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:20:24): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:20:24): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:20:24): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:20:24): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:20:34): station 0 (Vantage), gettime request sent.
logger (16.12.2013 22:20:34): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:20:34): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:20:34): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:20:34): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:20:34): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:20:34): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:20:34): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:20:34): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:20:34): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:20:34): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:20:34): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:20:34): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:20:34): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:20:34): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:20:44): disconnect station 0 (Vantage): timeout
logger (16.12.2013 22:21:14): connect station 0 (Vantage via USB serial).
logger (16.12.2013 22:21:14): station 0 (Vantage), wakeup sent.
logger (16.12.2013 22:21:14): station 0 (Vantage), internal logger activated.
logger (16.12.2013 22:21:14): station 0 (Vantage), syncing.
logger (16.12.2013 22:21:24): station 0 (Vantage), gettime request sent.
logger (16.12.2013 22:21:34): station 0 (Vantage), gettime request sent.
logger (16.12.2013 22:21:34): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:21:34): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:21:34): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:21:34): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:21:34): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:21:34): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:21:34): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:21:34): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:21:34): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:21:34): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:21:34): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:21:34): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:21:34): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:21:34): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:21:44): station 0 (Vantage), gettime request sent.
logger (16.12.2013 22:21:44): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:21:44): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:21:44): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:21:44): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:21:44): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:21:44): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:21:44): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:21:44): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:21:44): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:21:44): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:21:44): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:21:44): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:21:44): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:21:44): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:21:55): disconnect station 0 (Vantage): timeout
logger (16.12.2013 22:21:55): usb port resetted.
logger (16.12.2013 22:22:24): station 0 (Vantage), can't open device /dev/ttyMH: No such file or directory
logger (16.12.2013 22:22:54): station 0 (Vantage), can't open device /dev/ttyMH: No such file or directory
logger (16.12.2013 22:23:24): station 0 (Vantage), can't open device /dev/ttyMH: No such file or directory
logger (16.12.2013 22:23:54): station 0 (Vantage), can't open device /dev/ttyMH: No such file or directory
logger (16.12.2013 22:24:24): station 0 (Vantage), can't open device /dev/ttyMH: No such file or directory
logger (16.12.2013 22:24:54): station 0 (Vantage), can't open device /dev/ttyMH: No such file or directory
logger (16.12.2013 22:25:24): connect station 0 (Vantage via USB serial).
logger (16.12.2013 22:25:24): station 0 (Vantage), wakeup sent.
logger (16.12.2013 22:25:24): station 0 (Vantage), internal logger activated.
logger (16.12.2013 22:25:24): station 0 (Vantage), syncing.
logger (16.12.2013 22:25:34): station 0 (Vantage), gettime request sent.
logger (16.12.2013 22:25:44): station 0 (Vantage), gettime request sent.
logger (16.12.2013 22:25:44): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:25:44): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:25:44): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:25:44): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:25:44): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:25:44): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:25:44): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:25:44): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:25:44): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:25:44): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:25:44): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:25:44): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:25:44): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:25:44): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:25:54): station 0 (Vantage), gettime request sent.
logger (16.12.2013 22:25:54): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:25:54): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:25:54): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:25:54): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:25:54): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:25:54): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:25:54): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:25:54): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:25:54): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:25:54): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:25:54): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:25:54): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:25:54): station 0 (Vantage), time offset of Vantage is more than 16056 days! Please set date/time of Vantage correctly.
logger (16.12.2013 22:25:54): station 0 (Vantage), eeprom request sent.
logger (16.12.2013 22:26:05): disconnect station 0 (Vantage): timeout
logger (16.12.2013 22:26:05): usb port resetted.
logger (16.12.2013 22:26:34): station 0 (Vantage), can't open device /dev/ttyMH: No such file or directory
logger (16.12.2013 22:27:04): station 0 (Vantage), can't open device /dev/ttyMH: No such file or directory
logger (16.12.2013 22:27:34): station 0 (Vantage), can't open device /dev/ttyMH: No such file or directory
logger (16.12.2013 22:28:04): station 0 (Vantage), can't open device /dev/ttyMH: No such file or directory
logger (16.12.2013 22:28:34): station 0 (Vantage), can't open device /dev/ttyMH: No such file or directory

[admin]

Is it a Meteobridge? or Meteohub.

[tkline98]

I bought one of the WeatherBridge kits from Ambient Weather. It's a TP-LINK TL-MR3020.

[admin]

Are you behind a company firewall that only allows going out via a proxy?

[tkline98]

No. Home setup. No proxy used, and the MB downloads it's software with no issue. Nothing special about the network.

[admin]

ok, can you please send me your Meteobridge MAC (displayed on "system" tab).

[tkline98]

For those interested, I found the problem. I had used a standard phone cable that had the center pair reversed. It's been a few years since I had first set this up, and forgot that little detail. I tried to talk to the Vantage using my laptop, and got no response. After making the correct cable to extend from the Console to the blue 9-pin serial adapter, I was able to talk to the console from my laptop. Put it all back together and the MB started reading the console as well.

Thanks to "admin" for your time.

wnetd (18.12.2013 15:36:44): process started.
logger (18.12.2013 15:36:47): No historical data loaded.
logger (18.12.2013 15:36:47): data logger (version 4.9v, build 2965) started.
logger (18.12.2013 15:36:49): connect station 0 (Vantage via USB serial).
logger (18.12.2013 15:36:50): station 0 (Vantage), wakeup sent.
logger (18.12.2013 15:36:50): station 0 (Vantage), internal logger activated.
logger (18.12.2013 15:36:50): station 0 (Vantage), syncing.
logger (18.12.2013 15:37:00): station 0 (Vantage), gettime request sent.
logger (18.12.2013 15:37:00): station 0 (Vantage), no Vantage time offset.
logger (18.12.2013 15:37:00): station 0 (Vantage), eeprom request sent.
logger (18.12.2013 15:37:00): station 0 (Vantage), rain collector size 0.01 inch per tick.
logger (18.12.2013 15:37:00): station 0 (Vantage), transmitter 1 active as station type (#0) "ISS".
logger (18.12.2013 15:37:00): station 0 (Vantage), firmware version request sent.
logger (18.12.2013 15:37:16): station 0 (Vantage), no firmware version returned.
logger (18.12.2013 15:37:16): station 0 (Vantage), no reading of Vantage's internal logger.

[admin]

Great that you did find the root cause!