Errormessage: Meteobridge PRO2 is not powered correctly!

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sprante
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Errormessage: Meteobridge PRO2 is not powered correctly!

Post by sprante »

Hello,
With the last update to Meteobridge 5.5 Build 3664 from Jan. 17, my MBPRO2 gives the error message:
"Meteobridge PRO2 is not powered correctly! Please insert power plug into the LEFT micro USB socket on the back panel!"
When I put the new Pro2 into operation for the first time at the beginning of December, I noticed that it didn't work with the power plug in the left USB port. In the right USB port it worked without any problems. At the time, I thought it was a simple error in the operating instructions. But now I think I have a device where the left USB port is defective. Or is there some trick so that the MBPRO2 starts with the power plug in the left port?
Klaus
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Re: Errormessage: Meteobridge PRO2 is not powered correctly!

Post by Mattk »

I don't believe there has been any change from the MBPro? Power port is the left hand one / directly under the RF antenna when looking from the back or when looking from the front directly in line with and behind USB1, that is on the same side on the back
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Re: Errormessage: Meteobridge PRO2 is not powered correctly!

Post by admin »

Before delivery I test with the left USB port. It should work. Please try again.
sprante
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Re: Errormessage: Meteobridge PRO2 is not powered correctly!

Post by sprante »

I tried it again and connected the power supply to the left USB port. It remains the MBPRO2 does not start. Apparently, the left USB port is defective, so it doesn't work
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Re: Errormessage: Meteobridge PRO2 is not powered correctly!

Post by admin »

OK, reseller also contacted me on this singular issue and of course we go for a free repair. I am sorry for this defect bothering you,
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