MBPro2 Export file issues - Missing records (10 hours). **solved**

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Mattk
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MBPro2 Export file issues - Missing records (10 hours). **solved**

Post by Mattk »

MBPro2, FW 5.8 (Feb 5 2024, build 4767)

Data Export being created [before each new day], Time Frame [Current Day], Resolution [Minutes]
Then exported (FTP) @ 00:15

Exported file data starts @ 10:00am local time through to midnight (00:00 & @ next day date which is ok) hence missing the entire first 10 hours from midnight on the exported date to 10am.

MB Local time is correct, MB UTC time is correct, Timezone: Australia/Brisbane (UTC+10 hours)

FTP and MB Export file to Export folder are identical
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Re: MBPro2 Export file issues - Missing records (10 hours)

Post by admin »

Did you do a reboot after setting time zone? This fixes time zone issues sometimes.
Mattk
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Re: MBPro2 Export file issues - Missing records (10 hours) ** Solved **

Post by Mattk »

Not sure what I did but solved now? Could have been missing a Save and/or Apply or reboot? The data was obviously there and would show in the graphs etc Run export before 10am local time (time zone is UTC+10) and blank export. Was running 2 Pro2's side by side, couldn't see where the difference in them was. All good now.
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