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Data missing in Services using "before each new month" **solved**
Posted: Wed Mar 01, 2017 2:58 pm
by glennpm
I have been running end of month reports successfully as a "one-time alarm". This month I ran it but also duplicated the "Subj # Body" and ran it as a "before each new month" service. I was hoping to eliminate the constant checking for conditions using the "one-time alarm".
The results were run correctly for the "one-time alarm" run at 11:59 PM but most data missing for the "before each new month" service. What is the problem please?
- One Time Alarm Report_Page.jpg (118.16 KiB) Viewed 8338 times
- Before Each New Month Report_Page_1.jpg (70.42 KiB) Viewed 8338 times
- Before Each New Month Report_Page_2.jpg (17.82 KiB) Viewed 8338 times
Re: Data missing in Services using "before each new month"
Posted: Sat Mar 04, 2017 9:02 am
by admin
Are you on latest release? Older releases had problems in that area.
Re: Data missing in Services using "before each new month"
Posted: Sat Mar 04, 2017 4:04 pm
by glennpm
Hi,
Using this release:
SW Version: Meteobridge 3.2 (Feb 4 2017, build 10909), FW 1.4
Uptime: 27 days, 16 hours, 23 minutes Buffer: 0 items (0%)
Glenn
Re: Data missing in Services using "before each new month"
Posted: Sat Mar 04, 2017 5:40 pm
by glennpm
Hmm, it looks like the release I had been using should have perhaps fixed this?
"released February 4, 2017
....
fixes a bug that did no correctly handle events "before" and "after" day break. Time stamps used for collecting associated data were not correctly used."
I just rebooted to the latest build.
Re: Data missing in Services using "before each new month"
Posted: Mon Mar 06, 2017 2:13 pm
by glennpm
Hi Admin,
Is still an issue?
Thanks
Re: Data missing in Services using "before each new month"
Posted: Thu Mar 09, 2017 1:37 am
by admin
Please try and report.
Re: Data missing in Services using "before each new month"
Posted: Mon Mar 13, 2017 4:16 pm
by glennpm
Hi,
It runs if I test it, which I did previously but then I had all zero entries other than rain I believe, at the month change. I'll see what happens at the end of this month. Do you think one of your recent software changes fixed this?
Thanks
Re: Data missing in Services using "before each new month"
Posted: Sat Apr 01, 2017 6:15 pm
by glennpm
Hi Admin,
This is still broken. All entries for before month end are empty once again. Please respond.,
Re: Data missing in Services using "before each new month"
Posted: Sun Apr 02, 2017 11:35 am
by admin
I need more details. Can you provide me a remote login to your rig,
so that I can see what your settings really are?
Please send URL and password to "info(at)meteobridge.com".
Re: Data missing in Services using "before each new month"
Posted: Tue Apr 04, 2017 11:50 pm
by glennpm
Remote login info sent Sunday PM
Re: Data missing in Services using "before each new month"
Posted: Wed Apr 19, 2017 1:10 pm
by glennpm
Hi Admin,
Did you check my setup?
Re: Data missing in Services using "before each new month"
Posted: Sun Apr 30, 2017 1:53 pm
by glennpm
Admin, please respond.
Re: Data missing in Services using "before each new month"
Posted: Mon May 01, 2017 2:16 pm
by glennpm
It is still broken ....
Re: Data missing in Services using "before each new month"
Posted: Fri May 05, 2017 12:44 pm
by heersje
I have the same problem. I had set-up to receive a monthly overview e-mail generated before each month and it is partly empty.
Re: Data missing in Services using "before each new month"
Posted: Sun May 14, 2017 2:02 pm
by glennpm
Hi heersje,
I have an alarm set up that works and could send it to you by PM. Its not very elegant, but works. Seems the Admin isn't interested in assisting with this.