web camera NOT uploading to templates

[2thepoint]

Hello,
Have an Amcrest/IP cam that has worked well for the past year. Recently I added a template that has web cam capabilities. The camera output shows everything in orded, but the pic upload to the templates has stopped. Now when I check the camera URL (https://admin.meteobridge.com/cam/xxxxx ... amplus.jpg in various browsers, I receive a blank screen. I'm receiving green checks all the way around on all the MB settings. see attachments......

Actions so far: rebooted pc, router, MB RPi4, & camera

I'm not sure where to post this?? I may post on Meteobridge Forum & Weather Watch. Also have an open ticket with Amcrest.

Any help is appreciated.

Phil

[jasonmfarrow]

Hi Phil,

Let me presume that you are using the Amcrest API [https://support.amcrest.com/hc/en-us/ar ... TP-API-SDK], that your model of camera supports the API, and you are executing a Snapshot (section 4.4.2)

Code: Select all

http://192.168.1.108/cgi-bin/snapshot.cgi

This will return a .JPEG which Meteobridge is expecting. As you say this has been working fine for the last year then networking might be the issue?

Can you ping the IP address of your camera? Does it respond? Do you see the IP address/MAC address of the camera in your router? Did you setup a static IP address? If not has the IP address changed?

If the networking side is good, and you can ping other devices on the network and ping your meteobridge, then the camera might need a reset or firmware upgrade or both. A contact to Amcrest support might be in order?