Meteobridge Pro Red losing connection with Vue ISS #2 **solved**

[DouglasW]

After Boris solved my own contribution to this problem which was caused by my inadvertent addition of a second station, my problems continue.

I have a remote (150km from home) Vantage Vue ISS that usually communicates through a 7627 Davis solar wireless repeater to the MBPR as the MBPR loses direct connection with the ISS in heavy rain. However, I also have a Vantage Vue console that receives the ISS signal fine and I have it set to retransmit on a different channel as a backup. The MBPR communicates with the internet through a Huawei 3G dongle.

The system has run perfectly like this without a break since October 2017 (though the MBPR and Vantage Vue were originally installed in a slightly different position without the repeater in May 2017).

Since November I have been suffering breaks in data transmission to the various weather nets I upload to. These breaks are intermittent through each 24 hours with no apparent link to daylight, temperature or rainfall. They occur whether the MBPR is connected via the repeater or via the console (or even direct to the ISS).



I replaced the batteries in both the ISS and the repeater without success so I moved the ISS closer to where the MBPR and Vue consoles are housed and did away with the repeater. The breaks in upload continued.

I then bought a new Vantage Vue ISS and console and set both consoles up to retransmit on different channels so that I could switch between them. The breaks in upload to the weather nets continued with both consoles but when I visited I noticed that both consoles had still been receiving the data from the ISS without an apparent break during the times data was not being uploaded to the weather nets.

During breaks in upload to the weather nets I can still access the MBPR through the web admin page so the fault does not seem to lie with with the 3G system.

Having swapped or removed every other component in the system without resolving the problem, I am now wondering if this intermittent fault might lie with the MBPR which has run continuously for 6.5 years. Has anyone experienced a similar problem to mine? Does anyone think there might be something in the MBPR that could cause this?

Many thanks (and Boris, I apologise for coming back so soon).
Douglas

[Mattk]

Have you confirmed the same breaks are also in the MBPro archive via a regular (daily) export?

[DouglasW]

Thank you very much Matt, that is a great suggestion. Unfortunately I am 150km away and I do not think I can do that remotely?

Douglas

[DouglasW]

Hi Matt, Thanks again for your suggestion.

I used the graph function remotely, which confirms the breaks are also in the data stored in the MBPR. I did suspect this because if I log into the MBPR remotely while data is not being uploaded to the weather nets, the monitor/live data tab shows no signal/data from the external sensors. I do know that the two Vantage Vue consoles are storing data during these gaps.




I have just noticed that air pressure is still being uploaded to the weather nets during the breaks but not wind or external temperature.



I am not sure whether the console barometer or the MBPR barometer is being used when the MBPR is set to "receive RF data via Console (retransmit)" is set. If it is the console barometer, then that would show that communication between the console and the MBPR is working normally during the breaks in uploading wind, external temperature and presumably rainfall.

If it is the MBPR barometer that is being used then that really does not help diagnose where the fault in transmission from the external sensors is.

Thanks again for your advice.

Douglas

[admin]

Can you please share "Station - Primary" tab and "Monitoring - Live Data" tab. As the data gaps are also in the PRO database it looks much like RF dropouts.

[DouglasW]

Thank you Boris,

This is Live data during a drop out



This is Live data when data is uploading successfully



This is the Station primary tab



One other thing to add, I brought the original ISS and console home (which were connected to the meteobridge when the dropouts started). I have set them up in the garden and house and there has been no dropout since 6/12/2023. I have left the new Vue ISS and console in place at the remote weather station and the current drop outs are happening with them.

Thank you again
Douglas

[admin]

-50 db is very strict. Your sensors come in extremely strong but this may vary according to conditions. Could you please change to -70db? This is still restrictive enough to keep away unwanted RF noise.

[DouglasW]

Boris thank you so much for this most helpful advice. During the winter there is no one at the holiday park so there will be little RF interference. Thanks again for your continuing support. If only all products had meteobridge levels of after sales support!

I will feed back the results of this change.
Douglas

[DouglasW]

Drop outs have gone, thank you so much for your help

Douglas