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Not reporting data after 3-4 days

Posted: Thu Jul 18, 2013 4:26 pm
by jlfinkels
My Ambient WS-2090 station connected to a USB hub that is connected into the MeteoBridge MR3020 running 1.6 had been working great for about 2 weeks, but now has started to stop updating Wunderground about every 3-4 days. I have not found the secret sauce to getting it working again other than having to take turn off the MR3020, take the batteries out of the WS-2090, and put the batteries back in the WS-2090, and reboot the MR3020.

The info on the WS-2090 is accurate and updates, so it is seems to be something in the connectivity to the MR3020 that is failing. Any suggestions on things to try?

Re: Not reporting data after 3-4 days

Posted: Fri Jul 19, 2013 12:19 am
by admin
Could you please send your Meteobridges MAC (displayed on System tab) to "info(at)meteobridge.com"?
This might allow me to login and check what is going on after a few days...

Re: Not reporting data after 3-4 days

Posted: Fri Jul 19, 2013 12:20 am
by admin
Just to ask the obvious... Are you using a USB 2.0 hub inbetween weather station and Meteobridge?
If that is not present, connection will fail sooner or later.

Re: Not reporting data after 3-4 days

Posted: Sat Jul 20, 2013 5:56 am
by jlfinkels
The hub is behind a firewall so I will need to open an SSH port to it. Will do so this weekend.

Don't know about the hub. I bought it as a package from Ambient, but will try putting a new 2.0 hub on it.

Thanks!

Re: Not reporting data after 3-4 days

Posted: Sun Jul 21, 2013 12:19 am
by admin
There must be a USB 2.0 hub between weather station and the Meteobridge.
That is for sure the reason of your station drop-outs.

Re: Not reporting data after 3-4 days

Posted: Sun Jul 21, 2013 6:03 am
by jlfinkels
There is a USB 2.0 bridge (netgear). I bought the Ambient Weather WS-2090 internet package which included the Meteobridge and USB hub.

I found out that if I just reboot the Meteobridge that it still does not work. I have to take the batteries out of the WS-2090 and power off everything else, the put the batteries back in the WS-2090 and reboot the Meteobridge, which brings everything back online.

Re: Not reporting data after 3-4 days

Posted: Sun Jul 21, 2013 10:55 am
by admin
OK, could you please send your Meteobridges MAC (displayed on System tab) to "info(at)meteobridge.com"?
This might allow me to login and check what is going on after a few days...

Your firewall should not be an hurdle as having your MAC and you having the "allow remote login"
option on system tab selected, the Meteobridge can initiate a ssh tunnel to my server,
which allows me to login. As long as your firewall does not prohibit outgoing traffic, it will
not be challanged in any way.

Might sound a bit scary, but you control if that can happen by the "allow remote login" switch
and it does free the users to reconfigure their routers with port forwarding etc...

Re: Not reporting data after 3-4 days

Posted: Wed Jul 24, 2013 4:51 am
by jlfinkels
Thanks!

I bought a new USB 2.0 hub and will try that first. 2 days so far without a blip, so hopefully that will be the ticket. If it fails again I'll PM you the MAC. I very much appreciate your kind offer but don't want to waste your time if it turns out to be a simple fix.

I'll post again this weekend and let you know how it is going.

Re: Not reporting data after 3-4 days

Posted: Sat Aug 03, 2013 5:38 am
by jlfinkels
There has been no missed data since I installed the new USB hub. Thanks for the advice! :D