Alarm Conditions Not Triggering **solved**

[LAWx]

I am still having issues with alarms not triggering when they should.

I have two alarm conditions, each compliments of each other. The raise condition on alarm #1 is identical to the clear condition on alarm #2, and vice versa. Whenever alarm #1 is raised, alarm #2 should be cleared at the same instant and vice versa. This works 99% of the time, but once in a while one of the alarms will be raised and the other is not cleared. This means that the identical condition was matched for one rule and not the other.

I don't know how to debug this issue because there are no logs that I know of. The best we have is the tooltip showing the raise and clear conditions for each alarm, but those only show the last 30 seconds or so.

[admin]

Could you please share your alarm definitions with us?
May be your initial idea that the definitions are complementary is wrong.

[LAWx]

The raise condition from alarm #1 is pasted to the clear condition of alarm #2 and vice versa. I did discover that the alarm was raised, but for the first time in over 1,000 email messages from meteobridge over the years Google marked it as spam.