Unknown Host Issue with standard FTP

[stevejd64]

I am getting the Unknown Host error message when I try to transfer files from a Meteobridge Nano SD to my host provider.

I have been chatting with my provider for the last 45 min and they are unable to resolve the issue.

The only thing they could recommend was for me to use Filezilla instead, which they assure me works well. But I'm guessing this is not an option here (but correct me if there is a solution).

Is there a workaround here?

Thanks

[Mattk]

Where from and how are you sending FTP? Does the FTP/SFTP Service Settings test ok, or is this the test result?

[admin]

Does it work from your PC with filezilla or alike?

[stevejd64]

From the Meteobridge NANO console, I go to /Services/Service Settings sub menu. I fill in the required fields in the FTP/SFTP section. Then click the Test FTP button. After a few seconds, the error message appears.

[stevejd64]

Filezilla works fine outside of Meteobridge. No connection issues. It's only when I try to transfer files within Meteobridge that the error occurs.

[admin]

Are you sure that the server offers plain FTP?
Filezilla adapts automatically to FTPS or alike. The logs should tell you.

[stevejd64]

It is plain FTP. The two apps that the server recommends using are either SmartFTP or Filezilla. I normally use Filezilla.

[stevejd64]

Connection within Filezilla works fine. It is only with FTP within Meteobridge thatr the issue arises

[wvdkuil]

Connection within Filezilla works fine. It is only with FTP within Meteobridge thatr the issue arises

The log shows TLS is used for your Filzilla communication.
That is not plain FTP but secured FTP either SFTP or FTPS a.s.o.
Modern FTP clients switch automatically to a more secure protocol, if available or requested by the FTP server.

Check GOOGLE, f.i. https://www.ibm.com/docs/es/zos/2.1.0?t ... nabled-ftp

Succes,
Wim

[admin]

Please connect via SFTP or Proxy-SFTP options of Meteobridge to adapt to the enforced encryption by your server.

[stevejd64]

Thanks for the infromation (Wim and Admin).

However, I am still seeing the following errors.

Using port 21 and testing with SFTP:

[stevejd64]

Using port 22 and testing with SFTP:

[stevejd64]

Using Proxy SFTP on Port 21:

[stevejd64]

And using Proxy SFTP on Port 22:

[admin]

Looks like you are poking around. If you send credentials to info(at)meteobridge.com I can help to find out. Please set password to a temporary one, so that I just have short term access.

Or please post the complete screen. Having ftp in the URL/hostname might not help when trying to connect via SFTP.