New MB , SMTP mail issue. **solved**

[Catogne]

Grüezi

My brand new MB is now working , now in training phase & parameters setting
I can't send any mail via "test mail" button
- MB in DHCP config
- MB "service settings" : auth TLS ; port 465 ; user & password double checked ; STP host = smtp.orange.fr
- tested with 2 providers ( free.fr & orange.fr ) both requesting smtp on port 465 with SSL/TLS
- never any error message on MB !
- test failed also with port 587 ( as suggested in viewtopic.php?t=17576 ) , neither with port 25 nor with starttls
spam box double checked in thunderbird , and in the ISP webmail
- these smtp parameters works fine to send maisl via Thnunderbird

is there any mean to check internet & DNS ( expert mode ... )

any help will be welcome


for information ( command line sythax guessed from other forum posts )

http://192.168.0.114/cgi-bin/system.cgi ... ange.fr%20 answers noting

http://192.168.0.114/cgi-bin/system.cgi?ifconfig%20 answers :

br-lan Link encap:Ethernet HWaddr 94:A4:08:E8:B0:65
inet addr:192.168.0.114 Bcast:192.168.0.255 Mask:255.255.255.0
inet6 addr: fe80::96a4:8ff:fee8:b065/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:79549 errors:0 dropped:0 overruns:0 frame:0
TX packets:48571 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:32310557 (30.8 MiB) TX bytes:8586898 (8.1 MiB)

eth0 Link encap:Ethernet HWaddr 94:A4:08:E8:B0:65
inet6 addr: fe80::96a4:8ff:fee8:b065/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:80849 errors:0 dropped:0 overruns:0 frame:0
TX packets:49613 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:33830629 (32.2 MiB) TX bytes:8858906 (8.4 MiB)
Interrupt:5

eth0.1 Link encap:Ethernet HWaddr 94:A4:08:E8:B0:65
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:80551 errors:0 dropped:0 overruns:0 frame:0
TX packets:49576 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:32356771 (30.8 MiB) TX bytes:8653228 (8.2 MiB)

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:65536 Metric:1
RX packets:14389 errors:0 dropped:0 overruns:0 frame:0
TX packets:14389 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:2349630 (2.2 MiB) TX bytes:2349630 (2.2 MiB)

[Mattk]

Start with Authentication: none
What is the STP host: you refer, do you mean SMTP Host?
User: ? is not the user id being sent to, nor is the password
Port: will be dependent on your ISP

Double check SMTP Host: & correct Port:

To-Addr: A valid email address matching SMTP Host:
From Addr: Any valid email address

[Catogne]

- Authentication: none => does not work
- STP host: yec , a typo error , read : SMTP Host
- user & password are double checked and typed in the MB panel "services"
- port 465 as required by ISP

my origianl settings : To-Addr: Any valid email address / From Addr: A valid email address matching SMTP Host
To-Addr: A valid email address matching SMTP Host & From Addr: Any valid email address
surprising ... i did so : does not work

so , are there any means to investigate what happens ?

[Mattk]

At a low level using
Authentication: none
SMTP Host: mail.provider.net.xy (as a typical example format)
User: Test (no password)
To-Addr: a proper email address (relative to mail.provider.net.xy etc)
From-Addr: noreply@anything.com

Using ports 25 or 587

What happens?

[Catogne]

Hello

nothing new ... nothing happens
and no message from meteobridge ( text in red color top of tab "service settings" )

=> when testing ftp , it is OK and i have this message in red color top of tab "service settings" :
"FTP test upload successfully done, file 'test-upload' stored on FTP server"

i try the universal IT medecine : reboot to factory settings ...
nothing new ,
gonna hang myself !

[Catogne]

some printscreens as adviced

[Catogne]

other printscreens , neither results ... damn ..

[Mattk]

The only difference I see in that is the ISP provider

[admin]

Orange tells this:

Bildschirm­foto 2023-11-15 um 11.26.06.png (35.52 KiB) Viewed 2152 times

Some providers enforce that From-Address is from the same domain, here "orange.fr" to avoid spamming.

[Catogne]

Hi admin , and thanks to consider my issue

What you quote above is exactly what i try first (see my 1st post) and exactly the parameters i use in my Thunderbird mailer ...
I try again , as usual , i get the message "Meteobridge settings successfully reloaded " when clicking "save"
but nothing new ... , damn !!

Just before hanging myself , i try a foolish parameter : set port to 587 ( idea found in viewtopic.php?t=17576 )
and it works !

BUT
- neither message ( succeed or failed ) from the MB after clicking "test email"
- nor green mark

what the hell is this mystery !

screenprint for info

[Mattk]

Have you tried a different Browser?

[Catogne]

Hi Mattk

Login via chromium , connexion is also OK , mails are received .
But no green tick nor message from MBpro2
logout

login via firefox , and before clicking "test" , green tick is already here !! ,
after clicking "test" , this message appears : "Test email has been sent without any reported errors"
( message never seen before )

OS = Linux mint LMDE 5 Elsie / base: Debian 11.2 bullseye
firefox : version 119.0.1 / noscript , ghostery & adblock set to "trusted" for MBpro2
chromium : version 119.0.6045.105 (Build officiel) for Linux Mint (64 bits)